Nov 15, 2021 · The Office of Information and Technology’s (OIT) vision is a world-class IT organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology. Nov 02, 2021 · VA Remote Access Information. A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186). Nov 12, 2021 · VA Office of Information & Technology (OIT) provides multiple Remote Access solutions for accessing the VA enterprise network. All Remote Access solutions require a valid VA user account, a VA (or other federal agency) email address, an approved remote access request for each specific access method, and smart card/multi-factor authentication.