Dec 30, 2020 · The official IT help desk. If you you are a VA staff member and on the VA network go to [intranet only]. If you are not on the network or your computer is failing, call 855-673-4357 (TTY: 1-844-224-6186). Nov 15, 2021 · The Office of Information and Technology’s (OIT) vision is a world-class IT organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.